RhinoSoft Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

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How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use secure technology to protect personally identifiable information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for the minimum period required to comply with U.S. statues on retention of purchase information. (The current retention requirement is three years.)

Do we use cookies?

Cookies are small units of data that a site or its service provider transfers to your computer through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

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Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on January 19, 2012.

Contacting Us

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Version 14 FTP Voyager Release Notes

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FTP Voyager Release Notes

Check here to read a detailed list of what's new for each recent FTP Voyager release.

FTP Voyager® Version 14.1.0.4

FTP Voyager 14.1.0.4 was released January 2, 2008. A complete list of changes and upgrades follows:

FEATURES:

  • Updated OpenSSL libraries from 0.9.8e to 0.9.8g.
  • Removed the 10-year anniversary splash image.

BUG FIXES:

  • Corrected a bug in FTP Voyager Scheduler where using the "Browse File" button in an action when the specified directory is a drive root, the browse file dialog would not come up.
  • Corrected a bug in FTP Voyager Scheduler where running an external batch file or program could cause FTP Voyager Scheduler to lock up.
  • Corrected an FTP Voyager Scheduler service bug where disabling the service, then attempting to start FTP Voyager Scheduler with the Start Menu or from within FTP Voyager, it would not start.
  • Corrected a bug when using file name conversion where non-ASCII characters, converted to a different case, would not be recognized as the same file when working on a server whose file system is not case sensitive. When uploading a duplicate file could appear in the list.
  • Corrected a bug when converting a file name and updating an existing file on the server where the server's file system is not case sensitive, the list would not update the file name to reflect the changed file name until the listing was refreshed. Not all servers support this form of renaming files.
  • Corrected a bug when using connection saver, FTP Voyager would allow certain actions to be performed when they shouldn't have been allowed.
  • Corrected a bug when creating directories, deleting directories, or deleting files and using Folder Short Cuts, FTP Voyager would not update both locations.
  • Corrected a bug in MLST / MLSD listings where files containing a semi-colon would not be recognized.
  • Corrected a bug when using MLST / MLSD the multiple file properties dialog would not allow file permissions to be changed.

FTP Voyager® Version 14.1.0.3

FTP Voyager 14.1.0.3 was released October 1, 2007. A complete list of changes and upgrades follows:

FEATURES:

  • When specifying a log file from the FTP Voyager command line, FTP Voyager now automatically enables logging to a file.

BUG FIXES:

  • Corrected a rename problem in the local panes where reserved characters could be entered such as \/*?:<>".
  • Corrected a Synchronize Folders display error where FTP Voyager would show some file and folder names with two forward slashes.
  • Changed FTP Voyager Scheduler service installation so that it doesn't setup the service to "Allow service to interact with desktop", avoiding an unnecessary error event in the Windows Vista event viewer.
  • Corrected an FTP Voyager Scheduler bug where setting up a monthly task and setting the start date to a date in the past, would cause FTP Voyager Scheduler to crash.
  • Corrected a problem with FTP Voyager logging while using the command line options, and setting "autoquit" to true, FTP Voyager would not save the end of the log.
  • Corrected a display bug when using Power Upload and/or Power Download, when resuming a transfer. The display would not correctly take into account the offset into the resumed file.

FTP Voyager® Version 14.1.0.2

FTP Voyager 14.1.0.2 was released July 31, 2007. A complete list of changes and upgrades follows:

BUG FIXES:

  • Corrected a bug where dynamically loaded icons for .exe, .ico, etc. files were not loaded in the local pane.
  • Corrected a bug where FTP Voyager Scheduler would not use RAS (Dial On Demand) to connect to a server.
  • Corrected an SSH error where uploads could "lock up" when attempting to upload to localhost (or a very, very fast connection).
  • Corrected an error with FTP Voyager Scheduler, when using SSH and downloading a specific file, FTP Voyager Scheduler would incorrectly interpret the file time as local, instead of GMT (UTC).
  • Corrected an error where thumbnail images might not appear when switching from a view mode other than Thumbnails to Thumbnails when a directory had already been listed (introduced into 14.1.0.0)
  • Corrected a long standing Synchronize Folders bug in FTP Voyager Scheduler when using "Synchronize Local Folder" and specifying a complex remote directory, and no default directory is specified, FTP Voyager Scheduler would not perform the folder synchronization as specified.

FTP Voyager® Version 14.1.0.0

FTP Voyager 14.1.0.0 was released April 9, 2007. A complete list of changes and upgrades follows:

FEATURES:

  • Made many changes throughout FTP Voyager for better support of multi-byte character sets.
  • Improved upload throughput on faster networks.
  • Updated OpenSSL libraries from 0.9.8d to 0.9.8e.
  • Added Japanese help files to Japanese installations.
  • Minor changes to Japanese text.

BUG FIXES:

  • Corrected a problem where remote thumbnails would not work with the Japanese translation.
  • Corrected a problem on wide character systems (Asian, Russian, etc.) where the thumbnail images might not appear, depending on the site profile name.
  • Corrected a problem when FTP Voyager created directories, it could improperly parse the directory name when multi-byte characters were being used.
  • Corrected a problem when downloading files with multi-byte character names, FTP Voyager would, in some cases, incorrectly parse the path name and create invalid directory names.
  • Corrected a problem when attempting to download a non-existent file with FTP Voyager Scheduler and SSH, where an empty file (zero bytes) would be created.
  • Corrected a problem when uploading a file in any view mode (thumbnails, list, details, icons) after having used the thumbnails view. Previously FTP Voyager would download the image to build a thumbnail even when not in the thumbnails view mode.
  • Corrected a problem in the FTP Site Profile tree, where in-line renaming would not allow periods to be specified for a profile name.
  • Corrected an SSL data channel problem where SSL negotiation could fail with certain servers due to the way they negotiate with clients.
  • Corrected a bug when deleting a folder from the remote tree, the parent folder would not automatically get selected, forcing the user to press F5 to refresh the directory list.
  • Corrected a bug where Find Files would not work when using SSH.
  • Corrected a Drag and Drop issue in Windows Vista, where FTP Voyager could crash if UAC is enabled.
  • Corrected a problem where the Repeat Run Time column in FTP Voyager Scheduler would not be updated.

FTP Voyager® Version 14.0.0.3

FTP Voyager 14.0.0.3 was released February 12, 2007. A complete list of changes and upgrades follows:

BUG FIXES:

  • Corrected an SSH error where symbolic links were not being recognized as symbolic links, but as files. This error was introduced into 14.0.0.0.
  • Corrected an error in FTP Voyager Scheduler's registration ID dialog, where the registration ID wasn't being saved between sessions of FTP Voyager and FTP Voyager Scheduler.
  • Corrected a problem where the user / group fields were not being parsed from SSH version 3 or lower servers.

FTP Voyager® Version 14.0.0.2

FTP Voyager 14.0.0.2 was released February 1, 2007. A complete list of changes and upgrades follows:

BUG FIXES:

  • Corrected a bug where dragging and dropping from FTP Voyager (download using drag and drop) to Windows would not work, instead a directory would be created called "DragDrop".

FTP Voyager® Version 14.0.0.1

FTP Voyager 14.0.0.1 was released January 29, 2007. A complete list of changes and upgrades follows:

FEATURES:

  • Changed FTP Voyager Scheduler Tray startup to be available for all users instead of just the logged in user.

BUG FIXES:

  • Corrected several minor typographical errors in text files, and the help system.
  • Corrected a Microsoft DLL error that appears in the Windows Event Viewer. This problem did not affect the operation of FTP Voyager in any way.

FTP Voyager® Version 14.0.0.0

FTP Voyager 14.0.0.0 was released January 23, 2007. A complete list of changes and upgrades follows:

FEATURES:

  • 10th Anniversary Edition. FTP Voyager 1.0 was released 10 years ago!
  • Separated FTP Voyager Scheduler User Interface from the FTP Voyager Scheduler service to add support for Windows Vista.
  • Added localized Japanese installation option.
  • Improved SSH directory listings to use the SFTP attributes returned instead of the textual representation in UNIX format. This allows FTP Voyager to show accurate date and time stamps for files and directories.
  • Converted help files to Windows CHM (Compiled HTML Help) files for Windows Vista compatibility. Microsoft eliminated WinHlp32.exe (Windows Help) support in Windows Vista.
  • Upgraded development environment from Microsoft Developer Studio 2003 to Microsoft Developer Studio 2005. Microsoft changes and additions here address certain Windows and MFC security issues.
  • Changed to support the use of FtpTree.ocx and associated DLLs in the FTP Voyager installation directory instead of using Microsoft's formerly recommended location of the System32 directory.
  • Added high color XP icons for FTP Voyager Scheduler's system tray icons.
  • Changed the operation of FTP Voyager Scheduler to minimize and close like a regular Windows application when not running as a service.
  • Changed the operation of FTP Voyager Scheduler to stop using the system tray while not running as a system service, instead FTP Voyager Scheduler operates like a regular Windows application.
  • Moved the installer option for installing as a system service to the same location as "Quick Launch".
  • Changed the installer to remember, between installations, whether or not to install FTP Voyager Scheduler as a system service.
  • FTP Voyager can now be started by FTP Voyager Scheduler while running as a service.
  • Windows 98, 98 SE, ME, and NT 4.0 are no longer supported. Microsoft has discontinued support for these operating systems and no longer provides DLLs and libraries to developers that are compatible on these operating systems.

BUG FIXES:

  • Corrected an SSH status error for a successful rename, the new and old path names were reversed in the message. This bug did not affect FTP Voyager in any other way.
  • Corrected an SSH problem where FTP Voyager wasn't using UTC/GMT for times returned from and sent to the server.
  • Corrected a problem where MSLT / MLST times would not correctly account for DST.
  • Corrected a potential GPF bug when using the properties dialog to set attributes, and using the "Apply" button instead of the "Ok" button, when performing several attribute changes at time.
  • Corrected a bug when using a proxy server and SSL or SSH where FTP Voyager would reconnect in a non-secure fashion if the AUTH command failed.
  • Corrected a display bug when the FTP Voyager Scheduler and FtpTree.ocx versions don't match.
  • Corrected an FTP Voyager Scheduler display problem in the Dial on Demand options, where the tree could lose focus, and a white background could be displayed under the text area.
  • Corrected an FTP Voyager Scheduler problem where the "display splash at startup" setting was used from FTP Voyager itself instead of FTP Voyager Scheduler.
  • Corrected a problem in FTP Voyager Scheduler where the maximized state would not be maintained between sessions.
  • Corrected certain font issues with Asian translations.

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