Pricing for FTP Voyager

FTP Voyager Pricing

1-Year Upgrade Protection: $49.95
2-Years Upgrade Protection: $59.95
1-Year Upgrade Protection: $39.95
2-Years Upgrade Protection: $49.95
 

Support

Standard Support: Business support includes free updates to newer versions of FTP Voyager and US-based support with 24-48 hour response time, and is automatically included for one or two years with any purchase. (learn more)

Premium Support: Premium support adds phone support and drops response time to 2-4 hours. (learn more)

Upgrades

Price w/ 1-Yr Updates and Support: Standard: $39.95 and Secure: $49.95
Price w/ 2-Yrs Updates and Support: Standard: $49.95 and Secure: $59.95

Discounts

RhinoSoft offers discounts in five instances:

  • Quantity Purchases: if you are purchasing multiple licenses at once
  • Schedule Purchases: if you are purchasing using a prenegotiated price (via Federal schedule, etc.)
  • Case Study Participants: if you help us publicize your use of our products through a case study
  • Academic Use: if you are buying as a student, teacher, or for use in an educational setting
  • Brand Bundles: often available if you buy multiple brands (e.g., FTP Voyager and Serv-U) in one order

Click here if you are interested in any of these discounts.

License Terms

Click here to review our current FTP Voyager license terms.

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Learn More About Upgrade Protection

What is Upgrade Protection?

1 Year Upgrade Protection:

This means updates can be downloaded for free within one year of original purchase. This option is the default option.

2 Years Upgrade Protection:

This means updates can be downloaded for free within two years of purchase. If you would like to purchase this option please be sure to check the "2 Year Upgrade Protection" box.

The software itself never expires. Just the ability to update expires.

Premium Support

Premium support provides near real-time access to RhinoSoft technicians.

Companies that use Serv-U in mission-critical environments or maintain large deployments of
FTP Voyager should have a Premium support contract.

 
Standard Support
Premium Support
Email Support Response
24-48 hours,
general queue
2-4 hours,
priority queue
Phone Support Incidents
None
5 per year
 

Premium Support Fees

Premium support fees are assessed to each customer based on the brands they own, regardless of number of licenses, modules or editions.

 
FTP Voyager
Serv-U
FTP Voyager and Serv-U
One Year
$99.95
$699.95
$799.90
Two Years
$149.95
$999.95
$1,149.90

*For example, a customer with one copy of Serv-U Silver would pay $699.95 for one year of Premium support. A different customer with 6 copies of Serv-U Gold and 3 copies of Serv-U Bronze would also pay just $699.95 for one year of Premium support.